Four Ways a Call Answering Service Can Help Relieve Lawyer Burnout

As the summer season approaches, many of us are looking forward to some sort of vacation to enjoy the warm weather! The below outlines for major ways a call answering service can help you enjoy your summer and give you some time to relax. 

  1. We’ll screen your calls!

Having an answering service be able to answer your calls on your behalf saves you the effort of speaking to a potential new client when you’re in the middle of grocery shopping, or from speaking to a previous client about a new case on a family vacation. Having an answering service to screen your calls gives you the freedom to only take calls on the cases that matter most!

  1. We can schedule your initial consultations!

All LawyerLine needs is access to your calendar, and we can take care of speaking with potential clients and scheduling their appointments for you. 

  1. We can speak with your existing clients and condense their message for you!

Delegate speaking to your existing clients about their questions to your answering service! We can gather the information they’re looking for and organize it so that you’re able to see exactly what your client is looking to speak with you about. 

  1. You have more time to focus on your cases – or anything else!

Most importantly, by having LawyerLine answering service handle your calls for you – you’ll have more time to work on your caseload. You’ll also have more time to dedicate to anything else, which will in turn help alleviate any feelings of burnout you may experience. 

Features of LawyerLine – Making the Most of your Summer Days

Summer is fast approaching, with the unofficial start being Memorial Day Weekend!

LawyerLine is more than just an answering service! While our representatives are trained to answer your calls and answer any questions to the best of our ability from your callers, we also offer many more features!

  1. Custom Intakes: As a standard on all calls, we get the names and phone numbers of every person we speak with. We can take a brief message if you prefer to keep things short and sweet, or we can go through your intake forms with clients. We are also more than happy to update the questions we ask as time goes on as well, whatever floats your boat!
  2. Scheduling Appointments: As long as we have access to your calendar, we can schedule initial consultations, scheduled call-backs with existing clients, and more!
  3. Payment Processing: We can also process payments online as well. We’re familiar with LawPay and other payment processing websites. Just let us know the consult fees and have us handle that for you!
  4. Translation Services: LawyerLine is proud to offer Spanish/English translation services! We have many bilingual representatives who are ready to help you broaden your clientele. We also have representatives fluent in French, Italian, and Tagalong!

This summer season, be sure to check in with your LawyerLine account manager to be sure that you are utilizing all the necessary services we have to offer so you can spend more time soaking up the sun – or give us a call at 800-380-3380 if you’re not yet using LawyerLine to talk about how we can help you make the most of your summer vacation.