Happy February! In honor of February 14th being Valentine’s Day, we’re taking this month to share with you some love for LawyerLine!
At the end of last year, we sent out a survey to our LawyerLine clients to check in with them to see how we’re doing. We have open communication with our clients via email, but with the craziness of 2020 we especially wanted to make sure we were still meeting every need of our clients as the pandemic unfolded. We also wanted to ensure that we were doing everything we possibly can to support our clients.
- 96% of the respondents of the survey stated that they would recommend LawyerLine to a colleague.
- 100% of the respondents reported that they are satisfied with the response time from the administrative staff concerning updates to be made to call handling procedure
- Respondents stated:
- “The service has been great. The team always takes swift action to address our concerns”
- “Very happy with your service!”
- “My team does a great job”
- “Super pleased that I engaged your service. I’ll be exploring additional services at a later date!”
- “Everyone is so very helpful and flexible”
Serving our clients is the motivation for all of us working here at LawyerLine. We also prioritize teamwork. In light of the helpful and positive feedback we received from our clients, we also sent out a survey to our representatives. Our talented and hardworking LawyerLine team had a lot of love to give!
- “Everyone works great together as a team. It also gives me confidence for others working knowing that someone is always willing to help”.
- “I love our ability to answer calls 24 hours a day and the overall loyalty we have towards one another”
- “I love how quickly updates are done when we have new information to be added!”
- “I really like working here and feel appreciated. I like being a part of a company that prioritizes teamwork!”
- “LawyerLine is easily the best place I’ve worked for. It’s a breath of fresh air. I love the service we provide”
It warms our hearts to be able to cultivate a work environment that fosters teamwork and camaraderie among our representatives. This positive atmosphere is present in our calls with clients, and our attorney’s can see that.
There are many things to love this time of year, and LawyerLine is on all of our lists!!